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		Ingeniería de servicios : para crear clientes satisfechos y lograr ventajas competitivas sustanciales y sostenibles Luis Rubén Picazo Manríquez, Fabián Martínez Villegas by Picazo Manríquez, Luis Rubén \| Fabián Martínez Villegas [coautor]. Edition: 4a. edición.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: México : McGraw-Hill, 1991Online access: Availability: Items available for loan: BIBLIOTECA CENTRAL - PANAMÁ (1) Call number: 658.812 P581. Place hold Add to cart (remove)
		Marketing al revés by Walther, George R \| Posada Salazar, Octavio [traductor] \| Mejía Duque, María Victoria [traductor]. Edition: 1a. edición.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Colombia : McGraw-Hill, 1995Availability: Items available for loan: BIBLIOTECA CENTRAL - PANAMÁ (1) Call number: 658.83 W172. Place hold Add to cart (remove)

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